Terms of service

Terms of Service

Last Updated: June 29, 2026

This website is operated by ZEVYBIKE. Throughout this website, the terms "ZEVYBIKE," "we," "our," and "us" refer to ZEVYBIKE. We provide this website, along with all related information, products, services, tools, and features, subject to your acceptance of the terms, conditions, policies, and notices set forth below.

By visiting our website, browsing our products, creating an account, or purchasing from us, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all visitors, customers, merchants, vendors, affiliates, contributors, and users of the website.

Please read these Terms carefully before accessing or using any part of this website. If you do not agree with all of these Terms, you should not access the website or purchase any products or services from ZEVYBIKE.

Any new features, tools, products, or services added to our website shall also be governed by these Terms of Service. We reserve the right to revise, modify, or update these Terms at any time by posting changes on this page. Your continued use of the website following the publication of any changes constitutes your acceptance of those revisions.

Our online store is powered by Shopify Inc., which provides the secure e-commerce platform that enables us to offer our products and services online.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent and warrant that:

You are at least the age of majority in your state, province, or country of residence;
You possess the legal capacity to enter into binding agreements;
All information you provide to ZEVYBIKE is truthful, accurate, and complete;
You will comply with all applicable local, state, federal, and international laws while using this website.

If you permit a minor to use this website under your supervision, you accept full responsibility for their activities.

You may not use our products or services for any illegal or unauthorized purpose. You agree not to violate any applicable laws, including copyright, trademark, consumer protection, transportation, export control, or intellectual property laws.

You must not introduce viruses, malware, worms, ransomware, or any other harmful code intended to interfere with the operation or security of this website.

Any breach of these Terms may result in immediate suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, suspend accounts, or restrict access to our website at our sole discretion and without prior notice.

By using this website, you acknowledge that certain information you submit (excluding payment information) may be transmitted over various communication networks and adapted to technical requirements of different devices or systems.

All payment information is processed through encrypted payment gateways and is handled by secure third-party payment providers. ZEVYBIKE does not store complete credit card information on its servers.

You agree not to copy, duplicate, reproduce, distribute, sell, resell, exploit, or commercially use any portion of this website, its products, services, images, descriptions, software, or content without our prior written permission.

Section titles are provided solely for convenience and shall not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

While ZEVYBIKE strives to provide accurate and up-to-date information, we do not guarantee that all information published on this website is always complete, accurate, or current.

Product descriptions, specifications, pricing, compatibility information, availability, promotional materials, and technical details are provided for general reference only and should not be relied upon as the sole basis for purchasing decisions.

Some content on this website may include historical information provided solely for reference purposes. Historical information is not necessarily current.

We reserve the right to modify, update, correct, or remove website content at any time without prior notice.

It is your responsibility to monitor any changes made to our website.

SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICING

Prices displayed on this website may change at any time without prior notice.

ZEVYBIKE reserves the right to:

modify product specifications;
discontinue products;
update product features;
revise pricing;
introduce or remove promotional offers;
suspend or discontinue any part of the website or services.

Such modifications may occur without liability to customers or third parties.

Product images are intended for illustration purposes only. Actual products may vary slightly due to manufacturing improvements, lighting conditions, display settings, or product updates.

We reserve the right to discontinue any product at any time.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively through our online store.

Because many of our electric bikes and accessories are produced in limited quantities, availability cannot always be guaranteed.

We make every reasonable effort to display product colors, specifications, dimensions, and images as accurately as possible. However, differences in monitor settings or mobile device displays may affect color representation.

We reserve the right, but are not obligated, to:

limit product sales to specific individuals;
restrict orders from dealers or resellers;
limit quantities purchased per customer;
refuse orders from certain geographic regions;
discontinue products without notice.

We do not warrant that every product, service, or item purchased through our website will meet every customer's individual expectations.

Normal variations in appearance, packaging, manufacturing, or component sourcing do not constitute product defects.

SECTION 6 – BILLING, ACCOUNT INFORMATION, AND ORDER ACCEPTANCE

We reserve the right to refuse, limit, modify, or cancel any order placed through our website.

Orders may be restricted if we determine that they appear to be placed by:

resellers;
distributors;
dealers;
fraudulent buyers;
automated purchasing systems;
unauthorized commercial purchasers.

If we modify or cancel an order after payment has been received, we will attempt to notify you using the email address, billing address, or telephone number provided during checkout.

You agree to provide accurate, current, and complete billing information, shipping information, payment details, and account information for every purchase.

You agree to promptly update your account information whenever changes occur.

Failure to provide accurate information may result in order delays, shipping issues, payment verification requests, or order cancellation.

For additional details regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

From time to time, ZEVYBIKE may provide access to third-party tools, applications, or services to improve your shopping experience. These tools are provided for your convenience only.

We neither monitor nor control these third-party services and make no representations or warranties regarding their availability, accuracy, functionality, or performance.

You acknowledge and agree that any optional tools are provided on an "as is" and "as available" basis without warranties of any kind.

Your use of any third-party tools is entirely at your own risk. We recommend reviewing the applicable terms and privacy policies of any third-party provider before using their services.

ZEVYBIKE may introduce new features, technologies, or services in the future. Unless otherwise stated, such additions shall also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain products, services, promotions, or content available on this website may contain links to third-party websites.

These links are provided solely for your convenience and do not imply endorsement or approval by ZEVYBIKE.

We are not responsible for examining or evaluating the content, accuracy, legality, privacy practices, or reliability of any third-party website.

ZEVYBIKE assumes no responsibility for any damages, losses, or liabilities arising from your use of third-party websites, products, or services.

Before engaging in any transaction with a third-party website, we encourage you to carefully review their applicable terms, privacy policies, and conditions.

Any complaints regarding third-party products or services should be directed to the respective provider.

SECTION 9 – USER COMMENTS, FEEDBACK, REVIEWS, AND SUBMISSIONS

If you voluntarily submit comments, product reviews, suggestions, ideas, photos, videos, testimonials, or other materials ("Submissions") to ZEVYBIKE, whether by email, social media, our website, or any other method, you grant ZEVYBIKE a worldwide, royalty-free, perpetual, irrevocable, transferable, and non-exclusive license to use, reproduce, publish, modify, translate, distribute, display, and otherwise utilize such Submissions in any media.

We are under no obligation to:

maintain submitted content in confidence;
compensate you for your submissions;
respond to every submission received.

You agree that your Submissions:

do not violate any intellectual property rights;
are not defamatory, abusive, misleading, or unlawful;
do not contain malware, viruses, or malicious software;
do not infringe upon the rights of any third party.

ZEVYBIKE reserves the right, but has no obligation, to monitor, edit, refuse, or remove any content that we determine to be unlawful, offensive, misleading, fraudulent, or otherwise inappropriate.

You remain solely responsible for the content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, creating an account, subscribing to newsletters, or placing an order, you consent to the collection, storage, and use of your personal information in accordance with our Privacy Policy.

For additional details regarding how we collect, process, and protect your personal information, please review our Privacy Policy available on this website.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be typographical errors, technical inaccuracies, pricing mistakes, product description errors, inventory discrepancies, shipping estimates, promotional information, or other omissions appearing on our website.

ZEVYBIKE reserves the right, without prior notice, to:

correct any errors;
update information;
modify product descriptions;
revise pricing;
change promotional offers;
cancel orders affected by inaccurate information.

These corrections may occur after an order has been submitted.

Unless required by applicable law, we undertake no obligation to continuously update information displayed on this website.

The presence of a recent update date should not be interpreted as confirmation that every page has been reviewed or revised.

SECTION 12 – PROHIBITED USES

In addition to any other restrictions contained within these Terms, you agree not to use this website or its content:

for any unlawful purpose;
to violate any local, state, federal, or international laws;
to infringe intellectual property rights;
to harass, threaten, discriminate against, or abuse others;
to submit false, misleading, or fraudulent information;
to upload malicious software or harmful code;
to interfere with the operation or security of the website;
to collect personal information belonging to other users without authorization;
to engage in phishing, scraping, data mining, or automated extraction of website content;
to transmit spam or unsolicited commercial communications;
to impersonate another individual or organization;
to attempt unauthorized access to our servers, databases, or systems.

Violation of these prohibited uses may result in immediate suspension or permanent termination of your access to the website and may also subject you to applicable legal action.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Except where prohibited by applicable law, all products, services, content, and materials provided by ZEVYBIKE are offered on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that:

our website will always operate without interruption;
services will be error-free or secure;
defects will always be corrected;
information will always be complete or current.

To the fullest extent permitted by law, ZEVYBIKE disclaims all express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall ZEVYBIKE, its owners, directors, employees, affiliates, suppliers, distributors, contractors, service providers, or licensors be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

use of this website;
inability to use the website;
purchase or use of products;
delays in delivery;
interruption of business;
loss of profits;
loss of revenue;
loss of data;
replacement costs;
or any similar damages, whether arising in contract, negligence, strict liability, or otherwise.

Because certain jurisdictions do not permit limitations on implied warranties or exclusions of incidental damages, some of the above limitations may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted under applicable law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ZEVYBIKE, its owners, affiliates, subsidiaries, directors, officers, employees, contractors, agents, suppliers, licensors, service providers, and partners from and against any claims, liabilities, damages, losses, expenses, or legal fees arising out of or relating to:

your breach of these Terms of Service;
your misuse of this website or our products;
your violation of any applicable law or regulation;
your infringement of any intellectual property or other rights of a third party;
any content or materials submitted by you through our website.

This obligation shall survive the termination of these Terms and your use of our services.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by applicable law.

The remaining provisions of these Terms shall remain in full force and effect and shall not be affected by the invalidity or unenforceability of any individual provision.

SECTION 16 – TERMINATION

These Terms of Service remain effective unless and until terminated by either you or ZEVYBIKE.

You may discontinue using our website at any time.

We reserve the right to suspend or terminate your access to the website, your customer account, or any related services without prior notice if we reasonably believe that:

you have violated these Terms;
you have engaged in fraudulent or illegal activity;
your actions may harm ZEVYBIKE, our customers, or our business operations;
payment disputes or chargeback abuse have occurred;
unauthorized resale or commercial purchasing activities are detected.

Termination shall not affect any obligations or liabilities incurred prior to the termination date, including payment obligations or legal responsibilities.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Warranty Policy, and any additional policies posted on this website, constitute the entire agreement between you and ZEVYBIKE regarding your use of our website and services.

These Terms supersede all prior or contemporaneous communications, proposals, agreements, or understandings, whether oral or written.

Any ambiguity in interpreting these Terms shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms, your use of this website, or the purchase of products shall be resolved in accordance with applicable United States laws.

Where permitted by law, the parties agree to first attempt to resolve any dispute through good-faith negotiations before pursuing formal legal proceedings.

SECTION 19 – FORCE MAJEURE

ZEVYBIKE shall not be responsible for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to:

natural disasters;
floods;
earthquakes;
fires;
severe weather;
pandemics or public health emergencies;
labor disputes or strikes;
supply chain disruptions;
shortages of materials or components;
transportation delays;
customs inspections;
governmental actions;
cyberattacks;
power outages;
internet service interruptions; or
any other force majeure event.

In such circumstances, our obligations shall be suspended for the duration of the event without liability.

SECTION 20 – ELECTRONIC COMMUNICATIONS

By using this website, creating an account, or placing an order, you consent to receive electronic communications from ZEVYBIKE, including order confirmations, shipping notifications, customer service responses, promotional messages (where permitted by law), and updates relating to your purchases.

Electronic communications satisfy any legal requirement that such communications be provided in writing.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions contained within those emails.

SECTION 21 – CHANGES TO THESE TERMS

ZEVYBIKE reserves the right to modify, revise, update, or replace any part of these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page unless otherwise stated.

It is your responsibility to review this page periodically for updates.

Your continued access to or use of the website following the posting of revised Terms constitutes your acceptance of those changes.

SECTION 22 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service or require assistance regarding your use of this website, please contact us using the information below.

Business Name
ZEVYBIKE

Website
https://zevybike.com

Customer Support Email
gjxmails@gmail.com

We will make reasonable efforts to respond to your inquiry as promptly as possible during normal business hours.